Adobe Captivate CS 5.5, Mac, DVD, ENG Especificaciones descargar pdf (Pagina 259)

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Last updated 9/28/2011

Chapter 16: Troubleshooting

Consider these troubleshooting tips for some common questions and scenarios.

Animation timing

If you notice when previewing a project that an animation file you added as an object is displayed for a longer or

shorter period of time than the duration of the animation file, you can synchronize the animation with the Adobe

Captivate Timeline to give you greater control over the timing.

1 Select the animation.

2 In the Property Inspector (Window > Properties), select Synchronize With Project in the Timing area.

Note: If the animation file was originally recorded with an audio track, you may find that the audio track is choppy after

selecting the Synchronize With Project option. The best solution is to separate the animation file and audio so they can

be used as two distinct objects in the project.

Application distortion when recording

Note: Applies only if you are using Adobe Captivate on Microsoft Windows.

Application distortion can occur with certain combinations of Microsoft Windows and video cards. The problem can

be solved by setting the hardware acceleration on your computer to None. You can change this setting in the following

location: Start Menu > Settings > Control Panel > Display > Settings > Advanced > Troubleshoot.

Note: This issue occurs only when you use Adobe Captivate on Microsoft Windows.

Important: Turning off the hardware acceleration may turn off the display in some computers.

Capturing while recording a web application

When you capture a web-based application or a website from a browser, sometimes the slide does not have the correct

image.

Whenever you capture a screen, you must listen for the shutter sound. The shutter sound occurs when Adobe

Captivate has successfully taken the screenshot. When you are capturing from a website or a web-based application

and you have to click several links, you will hear the shutter sound on every click. After you click a link and a new page

is loaded, wait for the page to load completely. After the page is fully loaded, you will hear the shutter sound of Adobe

Captivate. In case you do not hear the shutter sound when the page is fully loaded, press the Print Screen key, which

will take the screenshot manually. It is recommended that you use Internet Explorer as the browser when capturing a

website or a web- based application. Following these simple guidelines will enable you to achieve the best results.

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Adobe Captivate CS 5.5, Mac, DVD, ENG Especificaciones Pagina 259